Felix Maldo’s consultants have been involved in ITIL® from its earliest days – as implementers, trainers and consultants. In our experience, the organizations who have benefited most are those who have recognized that “implementing ITIL” is not simply a training exercise. A successful implementation delivering lasting benefits involves changing the culture of the whole organization.

Our Champions for Change service supports organizations who are in the process of evaluating or implementing an ITIL based approach.

In our free onsite ITIL V3 Briefing, Felix Maldo Director Mark Flynn explains in 45 minutes what has changed in ITIL V3 released earlier this year and what the implications are for V2 adopters.

In addition, under our Training Services we can satisfy any of your ITIL based training and awareness requirements from overview to in-depth practitioner level training.