Felix Maldo

Mark Flynn established Felix Maldo Ltd in 2006 offering training and consultancy services in ITSM best practice.

One of the ITSM industry’s leading professionals, Mark qualified in ITIL in 1993 and has over 30 years of experience in ITSM, as a practitioner, trainer and consultant. He brings to the classroom humour, enthusiasm and a wealth of experience to deliver genuinely practical skills and perspective as well as examination success as evidenced in delegate comments below.

Mark works closely with a select group of accredited organisations as an independent associate delivering training across all ITIL qualifications.


Tel : 07983 548 447

Email : mark.flynn@felixmaldo.co.uk