ITIL V4 Foundation 04/03/20
Mark was a great instructor. He had a great understanding of the course and used real world examples & explanations to make it relatable.
ITIL V4 Foundation 27/9/19
Mark was a great trainer and related training to real life situation which makes it easy to remember.
ITIL V4 Foundation 3/7/19
Instruction was impecable. Mr. Flynn makes a dry topic fun through his superior attitude, which was infectious towards the entire class
ITIL Foundation 23/07/18
I enjoyed the course, Mark was a perfect teacher.
ITIL OSA 15/06/18
Mark is probably the best instructor I have encountered. He kept the course really engaging and interactive, using interesting and relevant anecdotes to relate to the subject and encouraged us to do the same. I hope he instructs me on a future course. He is a credit to your organisation.
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